Privacy Policy
1. Introduction
At ITS Pilgrim, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and services.
2. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, postal address, and other details you provide during inquiries or bookings.
Booking Information: Travel dates, pilgrimage destinations, accommodation preferences, and related details.
Payment Information: Limited payment details required for processing bookings (note: we do not store credit/debit card details on our servers).
Technical Information: IP address, browser type, device information, and cookies to improve website functionality.
3. How We Use Your Information
We use the collected information to:
Process bookings and reservations.
Provide customer support and respond to inquiries.
Send important updates related to your trips.
Improve our website and services.
Comply with legal and regulatory obligations.
4. Sharing of Information
We do not sell or trade your personal information. However, we may share data with:
Service Providers: Hotels, transport providers, and partners involved in your pilgrimage package.
Legal Authorities: If required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Cookies Policy
Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
8. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data (subject to legal obligations).
Opt out of receiving promotional communications.
9. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ITS Pilgrim (I.T.S Tours & Travels)
First Floor, Sakhi Building, Kottayam, Kerala, India
📞 +91 90720 30107
📧 travel4u@itsgroups.in
🌐 https://itspilgrim.in